All products are subject to the warranty periods established by the manufacturer. Detailed information about the warranty period for a specific product is provided upon submitting an inquiry to info@drinkservice.lt
In case of suspected product quality issues, you must immediately contact us by email at sales@drinkservice.lt or visit the UAB „DRINKSERVISAS” headquarters at Vieversių St. 1A, 8912 Ginduliai, Klaipėda District, Lithuania.
If it is determined that the products have been mechanically or chemically damaged, were installed incorrectly, or the manufacturer’s recommendations were not followed, quality claims will not be accepted.
The buyer has the right to return products that do not meet their expectations to the seller within 30 days of purchase. Returned products must be complete in their original packaging and must not have lost their commercial appearance.
When returning defective products, UAB „DRINKSERVISAS” undertakes to replace them with quality products or refund the buyer within 7 business days of receiving the products. Before returning products, the customer must provide the following information by email to sales@drinkservice.lt: order or invoice number, name and quantity of the returned product.
Returned products must be delivered to: Vieversių St. 1A, 8912 Ginduliai, Klaipėda District, Lithuania. Tel.: +37060813587. Delivery costs are covered by the buyer. If defective products are being returned, delivery costs are covered by UAB „DRINKSERVISAS”.
